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Terms & Conditions

Welcome to *Taxi Bedrijf Wassenaar*! These Terms and Conditions outline the rules and regulations for using our services through our website, www.taxibedrijfwassenaar.nl. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services.

*1. Service Overview*
– *Taxi Bedrijf Wassenaar* provides transportation services within and around Wassenaar and other designated areas.
– Our services include point-to-point transfers, airport shuttles, group bookings, and day tours.
– All services are subject to availability and must comply with local laws and regulations.

 *2. Booking Policies*
– *Booking Process*: Bookings can be made via our website, phone, or mobile app. A valid email address and/or phone number are required for all bookings.
– *Confirmation*: Once a booking is confirmed, you will receive an email or SMS confirmation with details of your trip.
– *Amendments*: Any changes to bookings must be requested at least 24 hours before the scheduled service time. Changes may incur additional fees depending on the nature of the amendment.
– *No-Show Policy*: Failure to show up for a booked service without prior notice may result in a no-show fee equivalent to the cost of the booking.

 *3. Payment Terms*
– *Payment Methods*: Payments can be made by cash, debit/credit card, or bank transfer. Online bookings may require prepayment or a deposit.
– *Fees*: Prices are displayed in Euros (€) and include applicable taxes unless stated otherwise. Additional charges may apply for luggage, tolls, or long-distance travel.
– *Tipping*: Tipping is optional but appreciated. Tips can be added during payment or directly to the driver.

 *4. Cancellation Policy*
– *Cancellation by Customer*:
– Cancellations made more than 24 hours before the service start time will incur no fees.
– Cancellations made less than 24 hours before the service start time may incur a cancellation fee of up to 50% of the total fare.
– No-shows or cancellations within 1 hour of the service start time will be charged the full fare.
– *Cancellation by Taxi Bedrijf Wassenaar*:
– We reserve the right to cancel or modify services due to unforeseen circumstances (e.g., extreme weather, technical issues, or force majeure events).
– In such cases, we will notify you promptly and offer a refund or alternative arrangements.

 *5. Liability and Responsibility*
– *Passenger Conduct*: Passengers are responsible for their behavior during the ride. Any damage caused to the vehicle or disrespectful behavior towards drivers will result in additional charges.
– Vomiting inside the vehicle will incur a cleaning fee of €400. If you are feeling unwell, please carry a plastic bag as a precaution.
– *Lost Items*: While we make every effort to return lost items, we cannot guarantee their recovery. Please check your belongings before exiting the vehicle.
– *Safety*: Drivers are trained to ensure passenger safety. However, Taxi Bedrijf Wassenaar is not liable for accidents or injuries caused by factors outside our control.

 *6. Privacy Policy*
– We respect your privacy and handle personal data in accordance with GDPR regulations.
– Your information is collected only for booking purposes and will not be shared with third parties without your consent.
– For more details, please refer to our [Privacy Policy](#insert-link-to-privacy-policy).

 *7. Refund Policy*
– Refunds will be issued in cases where services are canceled by Taxi Bedrijf Wassenaar due to unforeseen circumstances.
– Refunds for customer-initiated cancellations will depend on the timing of the cancellation as outlined in our Cancellation Policy.
– Refunds will be processed using the original method of payment within 7–14 business days.

*8. Force Majeure*
– Taxi Bedrijf Wassenaar shall not be held liable for delays, cancellations, or disruptions caused by force majeure events, including but not limited to natural disasters, strikes, riots, government actions, or pandemics.

 *9. Governing Law*
– These Terms and Conditions are governed by Dutch law.
– Any disputes arising from the use of our services will be resolved in the courts of The Netherlands.

 *10. Modifications to Terms*
– Taxi Bedrijf Wassenaar reserves the right to update or modify these Terms and Conditions at any time without prior notice.
– Continued use of our services after changes are posted constitutes acceptance of the updated terms.

 *11. Contact Us*
If you have any questions or concerns about our Terms and Conditions, please contact us at:
– Email: info@taxibedrijfwassenaar.nl
– Phone: +31 (0) 702230020
– Address: Van houtenweg 39, 2241lp

By using our services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. Thank you for choosing *Taxi Bedrijf Wassenaar* for your transportation needs!